If you canceled your MoviePass subscription, check your email and your spam folder for an email with the subject “MoviePass Updates”—because MoviePass might have turned your subscription back on without your permission, and you’ll need to opt back out.
Yep, MoviePass is reversing cancellations again, six weeks after the last time. This time, says Business Insider, MoviePass emailed some customers alerting them to a “new offering” of three movies a month for $9.95, and telling them that they’ll be automatically enrolled in this offering unless they opt out by October 4. Multiple people have tweeted a screenshot of this email, complaining about this sleazy move.
This time, the way to cancel is to click the “opt out” link in the email. If MoviePass charges you, ask your credit card company for a chargeback.
MoviePass’s frequent disregard for its customers makes it less of a hack than ever. Now, no matter how good a deal MoviePass offers, you’ll have to ask yourself: is this worth the possibility of getting mysterious charges forever, or at least until the company runs out of investor money?
MoviePass emailed former subscribers to tell them they’ll be enrolled in a new plan unless they opt out | Business Insider